- Some new Tesla automobiles are lacking USB ports, in keeping with social-media posts.
- Reddit customers mentioned Tesla help informed them it is due to a scarcity of USB chips.
- One person mentioned buyer help informed them Tesla would match the USB ports at no cost after supply.
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Tesla has delivered some new Mannequin 3 and Mannequin Y automobiles with out USB ports, with the automobile maker citing chip shortages as the explanation, prospects claimed on social media over the weekend.
Three posts on Reddit and three on the Tesla Motors Membership discussion board talked about new Teslas arriving with out
ports. Electrek first reported on the posts on Friday.
Teslas include USB-C ports fitted within the entrance compartment of the middle console, in addition to on the rear of the console.
One Reddit person uploaded a photograph on Saturday that they mentioned confirmed two lacking USB-C ports within the heart console of their new Mannequin 3. Additionally they wrote within the publish that the wi-fi charging operate wasn’t working.
The Reddit person wrote that they rang Tesla’s help crew and have been informed by an worker that the dearth of USB ports and inactive wi-fi charging in new automobiles was as a result of a scarcity of USB chips.
The person mentioned that Tesla’s help crew informed them that the chips have been anticipated to reach in mid-December.
One other Reddit person posted on Friday that Tesla contacted them to say that their new Mannequin Y Lengthy Vary could be delivered the next day with none USB ports due to a “scarcity.” The person mentioned the car was solely lacking the ports within the entrance compartment of the middle console, and that the wi-fi charging pad did not work.
One Reddit person posted a screenshot of what they mentioned was a dialog with a Tesla help worker. The worker mentioned the corporate would retrofit the USB ports within the car at no cost, in keeping with the screenshot.
Insider contacted the Reddit customers, however didn’t instantly hear again.
One member of the Tesla Motors Membership discussion board mentioned their Tesla Mannequin Y was delivered on Wednesday with empty holes within the entrance compartment of the middle console the place the USB-C ports have been imagined to be. Wi-fi charging additionally wasn’t working, the member mentioned within the publish.
Two different members reported the identical problem on Saturday.
Tesla did not instantly reply to Insider’s request for remark.
This is not the primary time Tesla has run into potential provide scarcity issues. CEO Elon Musk mentioned throughout the firm’s earnings name in April that Tesla had “insane difficulties” with its provide chain over the primary quarter of 2021.