CARY, N.C. –
Auto Remarketing is recognizing the 2021 Girls in Remarketing honorees within the March difficulty of the journal, and can be posting Q&As with every of those excellent leaders on the web site.
Subsequent up is Laura Dunn, who’s director of public sale gross sales and logistics and Proficient Auto Transport.
Auto Remarketing: What do you get pleasure from most about working within the remarketing trade? However, additionally, what facet(s) of the enterprise would you alter — and the way?
Laura Dunn: In my trade, I like assembly folks and offering a necessary service that they want. Each week, I’ve a chance to satisfy somebody new, and with that new somebody … I study one thing new!
The public sale trade has all the time been thrilling and intriguing to me. It’s loud, fast-paced, excessive power — simply full organized craziness. Earlier than COVID, sellers purchased digitally and in-person, which I assumed was an excellent steadiness.
Digitally is good for the managers that may’t take the time to journey. And stay for the consumers who buy automobiles for a number of dealerships! I consider the networking of the sellers from all throughout the nation being in a single place each week was an enormous asset for them to maintain on high of the market. I’ve seen how that has drastically affected the stream of automobiles from auctions to dealerships for the reason that pandemic. What was once full hundreds delivery from one location at the moment are items from many places.
AR: What are some enhancements that have to be made within the trade from a variety and inclusion perspective? What are some examples you have seen of D&I applications which have labored?
LD: To be conscientious of your group’s variety is simply understanding them, spending time with them and supporting them. Each particular person could have sure strengths of their sorts of variety however an excellent group will characterize all of them. The seven pillars of inclusion is a no-nonsense technique to obtain constructing a profitable, affluent, pleased group. Entry-Perspective-Alternative-Partnerships-Communication-Coverage-Alternatives. All of us need to be welcomed, valued, have which means in our jobs and in our lives. Group constructing is essential!
AR: Describe a time while you have been both a mentor or a mentee, and the way that has formed your profession.
LD: My mother and father have been my mentors. My father retired as a Grasp Chief Petty Officer of the Navy and my mom was a trainer. I used to be raised on a farm, which at occasions was arduous work, however very rewarding. My brother and I had chores earlier than and after college, together with our sports activities actions. My father, particularly, instilled the mentally to work sensible so that tough work was utterly doable.
My mother and father additionally taught us to be accountable, as a result of the folks and animals on the farm trusted us, however that additionally we trusted them. That life lesson has all the time blessed me with the integrity to present the whole lot I can regarding others to allow them to do the identical.
AR: Describe a time in your profession the place you have been challenged and the way you overcame that problem.
LD: I’ve been doing this enterprise for over 30 years and there have been many, many challenges. That is going to sound so very cliche, however my father used to inform me the rickety bridge to cross life story.
And it that it’ll seem to be it won’t maintain me when I attempt to cross however I’ve to cross to get to the opposite facet, in any other case, I can’t go wherever. As soon as I do, it’s a nice feeling of accomplishment solely to have many others to observe. My level is that in case you all the time put your finest self ahead, which means integrity, belief, communication, work ethic and you should have the nice relationships and expertise that overcome these challenges.
AR: What’s the high development/storyline within the remarketing trade that you simply’re watching this yr?
LD: The COVID pandemic. Studying and listening to podcasts nearly day by day on how this trade is adapting and pivoting on the way in which they’re doing enterprise throughout this time. Issues are altering so rapidly, by the week, that it’s of the utmost significance to remain on high of it.
AR: What’s one thing you’d inform your youthful self in case you may return to while you began your profession in remarketing?
LD: I’d simply say get pleasure from your journey, construct nice relationships and pay attention and study from others. Issues are continually altering so learn, evolve and provides your finest self always